A NSW Government website

NSW Government
Rural Assistance Authority

Frequently asked questions

The DPI Sheep and Goat eID team regularly update their website with answers to queries that people and businesses across the sheep and goat industries are raising - visit the DPI Frequently Asked Questions webpage to learn more.

In addition, below are some FAQs specific to the rebate application process.

If you have questions not covered on the DPI or RAA websites, please email the DPI team on sheepgoateid@dpi.nsw.gov.au.

Can I apply for eID tags?

This scheme is designed to support infrastructure purchases and installation only, not ongoing expenses.

Can I submit multiple applications?

Eligible Stock and Station Agents can submit additional applications on behalf of employees who hold a Stock and Station Agent Licence, but do not have their own ABN. You can apply for the maximum grant amount available for each eligible employee your applying for. Additional information will be required to assess the application and claim, including the employee's Stock and Station Agent licence number and documentation verifying their employment status.

Can I apply if I do not have an Australian Business Number (ABN)?

If you meet the eligibility criteria as a Stock and Station Agent, but you do not have your own ABN, your employer can apply for the rebate on your behalf. As part of the application, your employer will need to provide your Stock and Station Agent licence number and verification of your employment status with the applying organisation. You will also need to provide copies of invoices for eligible purchases as well as proof of payment (both of which must be in your own name).

Can I make multiple claims?

Several claims can be made under one application, up to the maximum amount specified in the relevant program guidelines. Claims will be processed in order of date received.

Is second hand equipment eligible to be claimed under the eID rebate for agents?

No, second hand equipment is not eligible for reimbursement under the rebate for stock and station agents.

Is the purchase of software mandatory for eID devices?

Software may be required to ensure that the information scanned by the eID reader can be downloaded to a computer. Software that facilitates the transfer of eID device information from the reader to a computer or other data storage, is eligible to be claimed. Software packages are often provided free of charge when purchasing an eID reader and charges are applied for software subscriptions.

Is a proforma invoice acceptable?

No. A proforma invoice is an estimate of the cost of the goods or services for the buyer, provided to give the purchaser an understanding of how much something will cost them. A tax invoice, is an official document that includes the final price and tax details. Tax invoices must be provided to the RAA. The RAA cannot reimburse applicants for a proforma invoice.

What are the tax invoice requirements for the Sheep and Goat EID Rebate?

When the RAA asks for tax invoices, it requires that they:

  • include an itemised list of purchases including a brief description, the quantity (if applicable) and the price of each item on the invoice
  • be made out to the applicant with the ABN of the applying business
  • include the seller's business name
  • include the seller's ABN
  • include the date the invoice was issued
  • include the GST amount (if any) payable (this can be shown separately or, if the GST amount is exactly one-eleventh of the total price, such as a statement which says 'Total price includes GST')
  • identify the extent to which each sale on the invoice is a taxable sale (that is, the extent to which each sale includes GST).

I have ordered goods and paid a deposit - do I need to pay the invoice in full to be able to claim the rebate?

Yes, the itemised invoice needs to be paid in full prior to any reimbursement being made.

I purchased an auto drafter after 15 December 2022 that was not fitted with a panel reader. I have since purchased the reader and had it fitted in the auto drafter. Will I be able to claim both the auto drafter and reader?

Yes, once the auto drafter is fitted with a panel reader you would be able to claim both items.

I purchased an auto drafter before 15 December 2022 that was not fitted with a panel reader. I have since purchased the reader and had it fitted in the auto drafter. Will I be able to claim both the auto drafter and reader?

No, if the auto drafter is purchased before 15 December 2022, you will not be able to claim the auto drafter, however you can claim for the panel reader and related software.

Is GST included in any payment received?

No. Rebate payments do not constitute a taxable supply and hence will not be subject to GST. However, the payment may still be considered income if the applying entity is carrying on the enterprise. The RAA will not issue a Recipient Created Tax Invoice (RCTI) on payment of the grant, and applicants should retain the ‘payment advice’ that is forwarded as a record for taxation purposes. Applicants should seek their own independent accounting/financial advice with respect to this matter.

How long do I have to apply?

Applications are open from 1 August 2023 until 31 January 2024 for saleyards and processors, and from 3 October 2023 to 31 March 2024 for primary producers and stock and station agents, or until funding is exhausted. Early applications are encouraged.
Claims must be submitted no later than 6 months after the application approval date. This period may be extended until the close of the program based on proof of order.

How does the RAA protect itself against fraud?

The RAA has a strong commitment to fraud prevention, detection, and response. Making a fraudulent claim, including providing false or misleading information, is a criminal offence which carries a maximum penalty of two years imprisonment, or a fine of $22,000, or both. The RAA will also attempt to recover any assistance received as a result of fraud. More information can be found on our Fraud and Corruption Prevention webpage.

Where can I get further help?

Rural Financial Counselling Service
If you are experiencing any issues completing the application form, free confidential assistance is available from your local Rural Financial Counselling Service:  
Southern and Central Region: 1800 319 458  
Northern Region: 1800 344 090

Translations
If you need assistance with interpreting or translating, please contact Multicultural NSW on 1300 651 500 or email languageservices@multicultural.nsw.gov.au.

Rural Assistance Authority (RAA)
If you have any further questions regarding programs being delivered via the Rural Assistance Authority, please contact the team on 1800 678 593 or at rural.assist@raa.nsw.gov.au.

Department of Primary Industries - Sheep and Goat eID Team
If you have questions not covered by our frequently asked questions, email the DPI team on sheepgoateid@dpi.nsw.gov.au.